Issue Date: 8 October 2023

MYMOTOCO AUTOTECH PRIVATE LIMITED respects individual privacy and values the confidence of our employees, customers, vendors and others with whom we do business. MYMOTOCO AUTOTECH PRIVATE LIMITED strives to process Personally Identifiable Information (“PII”) in a manner consistent with the local laws and we pride ourselves on upholding the highest ethical standards in our business practices. Our Privacy Policy sets forth the general privacy principles that MYMOTOCO AUTOTECH PRIVATE LIMITED follows with respect to PII that is processed in our business operations and this Privacy Policy forms part of your legal agreement with us. Please read our Privacy Policy carefully to be sure you understand how we collect and use information and under what circumstances we share information. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted. By accessing the services provided by the site services of MYMOTOCO.com (“Website”), You agree to the collection and use of your data by the site/service MYMOTOCO.com in the manner provided in this Privacy Policy. This Policy does not apply to the procedures and practices followed by entities that are not managed, owned or controlled by the Company and the site/service MYMOTOCO.com or to the people that are not engaged, employed or managed by the Company and the site/service MYMOTOCO.com.

Objective of our Privacy Policy

Objective of our privacy policy is to make you:

• Feel comfortable using our website(s);
• Feel secure in submitting your information to us;
• Be aware about the Information we collect about you.

Definitions of “Personally Identifiable Information”

For purposes of this Policy, the following definitions shall apply:
“Personally Identifiable Information” means any information or set of information, whether alone or in combination with other Personally Identifiable Information, processed by MYMOTOCO AUTOTECH PRIVATE LIMITED, which is sufficient to identify an individual. Personally Identifiable Information does not include information that is anonymous, nor does it include publicly available information that has not been combined with non-public Personally Identifiable Information.

Information We Collect

We will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey, or contest or any combination thereof. We are the sole owners of your information collected by us at several different points on our website. Please note that the below-listed information collected by us may be stored in our database for future reference.

1. Personal Information: Some functions of our websites, however, may request that you voluntarily supply MYMOTOCO AUTOTECH PRIVATE LIMITED with PII, including but not limited to your name, gender, age, language preferences, billing address, contact details, email address etc) for purposes such as user registration, making or initiating a purchase, arranging for services, requesting feedback on products and services, participating in online surveys, and otherwise communicating with you.
2. Transaction Information: If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, vehicle type, vehicle model and shipping address) and financial information (such as credit card number, expiration date, CVV verification, Name on card, billing address etc.). We use this information for billing purposes and to process your orders. If we have trouble processing an order, we will use this information to contact you.
3. Browsing Information: We may automatically receive and collect certain anonymous and non-personal information in standard usage through our Web server cookie stored on your hard drive, IP address, domain server through which you access our service, browser type, and device information, for analytical purposes and to enhance your browsing and shopping experience. Our advertisers may collect anonymous traffic information from their own assigned cookies to your browser.

Other Websites

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.

Information MYMOTOCO AUTOTECH PRIVATE LIMITED collects may be stored on third party data storage systems, and in those instances MYMOTOCO AUTOTECH PRIVATE LIMITED requires those third parties to employ security practices and systems designed to protect the security of the information.

How We Use Your Information

We may use your information for the following purposes:

• User registration
• Processing and fulfilling orders.
• Processing, recording, and tracking a purchase, payment, return, warranty or rebate
• Improving and tailor our website and services to your interest.
• Sending promotional materials and updates with your consent.
• Inviting your participation in online surveys or requesting feedback on products and services
• Otherwise communicating with you through various channels
• Complying with legal obligations or regulatory reporting.

We use your email address to send you:

• Password reminder and registration confirmation;
• Special offers;
• Newsletters;
• Changes in the service’s policy or terms of use;
• Event based communications such as order information, renewal notices, invites, reminders etc.

We use contact information internally to:

• direct our efforts for product improvement;
• contact you as a survey respondent;
• notify you if you win any contest; and send you promotional materials from our contest sponsors or advertisers.

Other Information collected

We make chat rooms, forums, instant messenger and message boards and other services available to you. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use, and you should exercise caution when disclosing your personal information to anyone.

If you use a bulletin board or chat room on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

Our advertisers may collect anonymous traffic information from their own assigned cookies to your browser. Generally, we use anonymous traffic information to:

• remind us of who you are in order to deliver to you a better and more personalized service from both an advertising and an editorial perspective;
• recognize your access privileges to our websites;
• help diagnose problems with our server;
• administer our websites;
• track your session so that we can understand better how people use our website.

Disclosure and Transfer to Third Parties

• MYMOTOCO AUTOTECH PRIVATE LIMITED will not disclose PII to third parties, other than as we may inform you, including as described in this Policy, unless such disclosure is required by law or is in relation to a judicial or government action or investigation.
• MYMOTOCO AUTOTECH PRIVATE LIMITED may disclose PII to third parties that assist MYMOTOCO AUTOTECH PRIVATE LIMITED in fulfilling orders, sending postal mail and e-mail, analyzing data, providing marketing assistance, processing credit card payments, providing customer service, requesting feedback on products and services, and sending you marketing and promotional materials, service updates and reminders, storing and analyzing the PII; conducting user and consumer ratings, reviews and surveys; communicating with you on MYMOTOCO’s behalf. We use the services of our enabling partners such as outside shipping companies, resellers, business associates to fulfil orders, and credit card processing companies to process the payment for goods and services ordered from the website MYMOTOCO.com. These entities do not retain, store, share or use personally identifiable information for any other purposes. 
• MYMOTOCO AUTOTECH PRIVATE LIMITED will endeavor to obtain appropriate and reasonably enforceable assurances from third parties, including its business partners and affiliates, to which it discloses or transfers PII that these third parties will safeguard PII in a manner consistent with this Policy. When MYMOTOCO AUTOTECH PRIVATE LIMITED becomes aware that a third party is using or disclosing PII in a manner contrary to this Policy, MYMOTOCO AUTOTECH PRIVATE LIMITED will endeavor to take reasonable steps to prevent or stop such use or disclosure. To the extent applicable law requires an individual’s consent before disclosing PII to third parties, MYMOTOCO AUTOTECH PRIVATE LIMITED will endeavor to obtain the individual’s consent prior to such transfer. There may be circumstances where MYMOTOCO AUTOTECH PRIVATE LIMITED is required to transfer PII without obtaining prior consent, including (i) where required by a court order; (ii) where MYMOTOCO AUTOTECH PRIVATE LIMITED believes, upon reasonable grounds, that it is necessary to protect the rights, privacy, or safety or property of a person or group of persons; (iii) where it is necessary to establish or collect monies owing to MYMOTOCO AUTOTECH PRIVATE LIMITED or to complete a transaction with a third party; (iv) where it is necessary to permit MYMOTOCO AUTOTECH PRIVATE LIMITED to pursue available remedies or limit any damages we may sustain; or (v) where the information is public. When MYMOTOCO AUTOTECH PRIVATE LIMITED is obliged or permitted to disclose PII, MYMOTOCO AUTOTECH PRIVATE LIMITED will endeavor not to disclose more than is required.
• Payment processing, including debit and credit card payment processing, is performed by third party service providers and MYMOTOCO AUTOTECH PRIVATE LIMITED does not process or store your credit or debit card information in connection with transactions occurring through MYMOTOCO AUTOTECH PRIVATE LIMITED website.
• Except as described in MYMOTOCO AUTOTECH PRIVATE LIMITED Privacy Policy, MYMOTOCO AUTOTECH PRIVATE LIMITED does not otherwise sell or rent PII to other persons or entities unless specifically disclosed at the point of collection. Neither will not use your financial information like credit/debit card details for any purpose other than to complete a transaction with you.

Alliance Partners

We will share your information with our Alliance Partners who work with us or on our behalf to help provide you with the services. An alliance partner is a company or an individual who owns and manages (wholly or part of) online goods/ services on their websites powered by MYMOTOCO.com. We share email addresses with Agents and Alliance Partners. The Agents and Alliance Partners use the email address to confirm the deliveries, send notices and offer services related to the goods/ service. We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to third parties unless we have your permission:

• to provide products or services you’ve requested;
• to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of MYMOTOCO.com terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.  
• We reserve the right to disclose your personally identifiable information and email address as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website. We share your information with advertisers on an aggregate basis only. The security of your personal information and email address is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, our payment gateway encrypts that information using secure socket layer technology (SSL).
• We follow generally accepted industry standards to protect the personal information and email address submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information and email address, we cannot guarantee its absolute security.
• If you have any questions about security on our website, you can send an email to us at support@mymotoco.com

Cookies and Tracking Technologies

We may use cookies and similar technologies to collect data for analytics, personalization, and improving our website. You can manage your cookie preferences through your browser settings.

We may automatically receive and collect certain anonymous and non-personal information in standard usage through our Web server cookie stored on your hard drive, IP address, domain server through which you access our service, browser type, and device information, for analytical purposes and to enhance your browsing and shopping experience. Our advertisers may collect anonymous traffic information from their own assigned cookies to your browser.

Children

MYMOTOCO AUTOTECH PRIVATE LIMITED does not knowingly collect any PII (such as name, address and telephone number) from children under 13 years of age through our website. MYMOTOCO AUTOTECH PRIVATE LIMITED does not promote children under 13 to register for or participate in contests or promotions on this site. However, if the parent or guardian of a child under 13 believes that his or her child has provided MYMOTOCO AUTOTECH PRIVATE LIMITED with PII, that parent or guardian should contact MYMOTOCO  AUTOTECH PRIVATE LIMITEDif they want this information deleted from MYMOTCO’s systems. If MYMOTOCO AUTOTECH PRIVATE LIMITED obtains knowledge that it has PII about a child under 13 in retrievable form in its files MYMOTOCO AUTOTECH PRIVATE LIMITED will delete that information from existing files. In addition, anyone under 18 years of age should seek his or her parent’s or guardian’s permission prior to using or disclosing any PII on this site.

What Choices are Available for Collection and Usage of your Information?

• You may change your interests at any time and may opt-in or opt-out of any marketing / promotional / newsletters mailings. MYMOTOCO.com reserves the right to send you certain service-related communication, considered to be a part of your MYMOTOCO.com account without offering you the facility to opt-out. You may update your information and change your account settings at any time.
• If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at support@mymotoco.com.
• We provide you with the opportunity to ‘opt-out’ of having your email address used for certain purposes when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference, follow the instructions included in each newsletter or communication or by emailing us.
• Upon request, we will remove/block your personally identifiable information from our database, thereby cancelling your registration. However, your information may remain stored in the archive on our servers even after the deletion or the termination of your account.
• If your personally identifiable information or email address changes, , you may correct or update it by making the change on profile information page or by emailing us at support@mymotoco.com.
• If we plan to use your personally identifiable information for any commercial purposes, we will notify you at the time we collect that information and allow you to opt-out of having your information used for those purposes.
• You can accept or decline the cookies. All sites that are customizable require that you accept cookies. You also must accept cookies to register as someone for access to some of our services. 

Security Disclosures

We implement reasonable physical, technical and administrative security measures to safeguard the information we collect in connection with the services. However, please note that although we take reasonable steps to protect your information, no website, Internet transmission, computer system or wireless connection is completely secure.

As you may appreciate, the internet is a public network and we cannot guarantee that communications between you and Company or others to, through or from the Website, will be free from unauthorized access or interference by third parties. By using the Website, you are agreeing to assume this risk and any and all responsibility and liability that may arise. We have put in place reasonable procedures to help safeguard information.

Changes to this Privacy Policy

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. The revised policy will be posted on our website with the updated “Last Updated” date. Modifications will be effective on the day they are posted.

By using this Website, you consent to the terms of this Privacy Policy and to our use and management of Personal Information. Should a change be incorporated in this Privacy Policy, we will make all reasonable effort to inform you of the same. Your visit and any dispute over privacy are subject to this Privacy Policy. The said Policy shall be governed by and construed in accordance with the laws of the Republic of India.